SUCCESSFUL PATIENT OUTREACH: USING DATA TO IMPROVE RESULTS
The way practices communicate is intrinsically tied to patient satisfaction and operational efficiency.
Whether a healthcare organization is sending wellness or appointment reminders, patient balance or lab results notifications, maximizing the potential of these outreaches requires an ongoing analysis of both the performance metrics of communications and the data in a PMS/EMR.
In this healthcare insight report we present:
- The link between patient communication and patient satisfaction
- How technology is shaping modern communication strategy
- Where to find communication data and how to use it to improve patient outreach